Privacy Policy

1. Information We Collect

Firmix Gary Concrete collects information that you provide directly to us when you request a quote, contact us, or use our services. This may include:

• Name and contact information (email address, phone number, mailing address)
• Property address and project details
• Payment information for completed services
• Communications with our team
• Website usage data through cookies and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your requests and communicate with you about our services
• Send you quotes, estimates, and project updates
• Process payments and maintain financial records
• Respond to your questions and provide customer support
• Send you marketing communications (with your consent)
• Comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations (payment processors, scheduling tools)
• When required by law or to protect our legal rights
• With your explicit consent
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.

6. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services (such as Google Maps or payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Project records and financial information are retained in accordance with applicable legal and tax requirements.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications
• Object to processing of your information

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

11. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Firmix Gary Concrete
1921 W 25th Ave Unit 5
Gary, IN 46404
Phone: (219) 883-1563